Edumart Wholesale follows an offline order coordination model. Visitors register, receive approval, submit RFQs, and after admin review, we contact them directly to complete the order and collect payment outside the website.

Because of this process, the website itself does not support instant online payments, and no automatic refund is generated through the website.

Refunds, if applicable, are considered only in cases where:

• An approved order cannot be fulfilled.
• A product is unavailable after confirmation.
• The wrong product is supplied and a return or correction is approved by us.
• A refund is expressly agreed to by Edumart Wholesale in writing.

If a refund is approved, it will be processed through the same or an equivalent offline payment channel used for the transaction, unless otherwise agreed.

Refund timelines may vary depending on the payment method and transaction context, but we aim to complete approved refunds within a reasonable time after confirmation of eligibility and receipt of necessary details.

No refund will be issued for:

• Orders not confirmed by our team.
• RFQs that have only been submitted but not approved.
• Delays caused by incorrect contact details or incomplete customer information.
• Situations where the customer changes their mind after confirmation, unless we expressly agree otherwise.

For refund assistance, contact:
info@edumartwholesale.com | +91 9048000026